Guide your customers through a hassle-free travel experience.
Experience Changi and Singapore
All you need to know to help your customers plan their best trip ever at Changi Airport (and Singapore too!)
Changi as a Gateway
Learn about Changi Airport's experiences, services and facilities for passengers using Changi as a gateway, onward to their final destination.
More Changi Content
Media releases, image galleries, airport guides and trade and consumer publications.
Pop Quiz
Test your knowledge about Singapore and Changi Airport through our Pop Quiz!
Jewel Early Check-In (JECI)
Your customers will be rewarded when they use the JECI facility to ease their departure experience and enjoy Jewel hassle-free.
The Changi App
Get latest travel and flight information, track your checked-in baggage, access digital services and grab rewards conveniently at the tip of your fingers.
Flight Schedules
Check the scheduled arrival and departure flights at Changi Airport.
Automated Clearance for Eligible Foreign Travelers
Automated Clearance is available in all terminals for eligible foreign travelers upon arrival.
SG Arrival Card (SGAC)
Advise customers to complete SGAC 3 days prior to date of arrival in Singapore.
Terminal 4 Reopening
T4 will resume operations on 13 September 2022. Find out the airlines in T4.
Terminal 2 Reopening (Partial)
T2 Departure Hall will resume partial operations on 11 October 2022. Find out the airlines in T2.
Special Assistance
Request for special assistance at Changi Airport for customers with reduced mobility or
who are travelling with young children, to make their journeys extra comfortable.
Changi Recommends
Direct customers who wish to purchase travel essentials such as travel insurance, wifi routers, SIM cards and more.
Arrival Guide
Learn about Singapore's immigration and customs procedures, dutiable and prohibited items, baggage services and getting to the city.
Transit Guide
Learn about things to do whilst connecting through Changi Airport and more.
Departure Guide
Learn about check-in procedures, GST refunds, security screening and more.
Shopping and F&B Options Currently Operating
A directory of shops at Changi Airport .
Free Singapore Tour
For travellers with at least 5.5 hours to 24 hours to spare till your connecting flight, join one of our free 2.5-hour guided tours to discover Singapores's rich heritage!
iShopChangi
Changi Airport's tax and duty-free e-commerce platform. Customers can earn Changi Rewards points when they shop.
Changi Shopping Concierge
Changi Airport's complimentary personal shopping service that provides customers a bespoke experience. Customers may also chat with the Shopping Concierge for exclusive luxury brands.
Changi Rewards
Changi Airport's travel and retail loyalty programme. Customers can join for free to enjoy exclusive privileges such as year-long GST savings, free parking and Sure-Win games.
Jewel Attractions
Learn about Jewel Changi Airport's iconic sights and attractions.
Purchase Jewel Attraction Tickets
Purchase tickets to the Canopy Park, its play attractions, gardens and walking trails, and the Changi Experience Studio. Bulk purchase options are also available.
Book Jewel Event Spaces
Learn and enquire about Jewel's range of event and meeting spaces, which can host corporate events like gala dinners, conferences, and consumer events such as brand launches, cosy celebrations, and more.
Changi Airport Attractions
Learn about all there is to see and do at Changi, from beautiful gardens, to entertainment corners, art collections and more.
Changi Airport Connector
One of Changi's newest attractions. Learn how visitors can cycle or jog between Changi Airport and East Coast Park via a 3.5km path, and take pictures of dinosaur exhibits along the way.
Changi Precinct
Curate a trip for your customers to the eastern part of Singapore surrounding Changi Airport, and give them a taste of local life and Singapore's hidden gems.
Calendar of Events in Singapore
The latest events and festivals in sunny Singapore.
Changi Lounge
Located within Jewel, the Changi Lounge is a versatile space that offers a tranquil environment and seamless transfer experience for fly-cruise and ferry passengers with services such as baggage check-in and more.
Cross-Border Coach Service to / from Johor Bahru
Learn more about travelling seamlessly between Changi Airport to Johor Bahru in Malaysia, home to Asia's first LEGOLAND® and more.
Newsroom
Media releases from Changi Airport Group.
Media Gallery
High resolution images of Changi Airport and Jewel.
Airport Guides
Maps, facilities, latest events and the full list of shops and their opening hours.
Changi Insight
Changi Airport Group's quarterly trade e-publication, focused on the latest Air Hub developments and news.
Changi Journeys
Changi Airport Group's monthly consumer e-magazine, featuring the latest news and happenings on Changi Airport and Changi Airport Group.
Now Boarding by Changi Airport
Changi Airport Group's travel journal.
#12: Webinar - End of Year Festivities at Changi
#11: Webinar - Discover Singapore's Island Getaway: Sentosa, The State of Fun
#10: Webinar - Consumers’ Travel Sentiments in the Covid-19 World
#9: Webinar - Uncover Unique Experiences in Singapore
