Resource Hub

Essential Travel Tips

Guide your customers through a hassle-free travel experience.

Experience Changi and Singapore

All you need to know to help your customers plan their best trip ever at Changi Airport (and Singapore too!)

Changi as a Gateway

Learn about Changi Airport's experiences, services and facilities for passengers using Changi as a gateway, onward to their final destination.

Pop Quiz

Test your knowledge about Singapore and Changi Airport through our Pop Quiz!
Get all the answers correct on your first attempt to earn 20 Circle Points or 5 Circle Points for simply participating.

New quiz topics will be added fortnightly.
To check what Pop Quizzes you have completed, please sign in and refer to your transaction history under "My Circle Points".

Entry Requirements into Singapore

Stay updated on Singapore’s latest border requirements for arrival, transit and departure.

Changi Airport’s Covid-19 Information Hub

Find information and FAQs of travelling through Changi Airport amidst Covid-19.

Vaccinated Travel Lanes

Understand the requirements, checklists and FAQs of the new Vaccinated Travel Lane scheme.

FAQs for Travel Agents: Vaccinated Travel Lane

Answers to your questions as travel agents arriving in Changi Airport to help serve your customers better.

Safe Travel Concierge: Covid-19 Test Booking and More

Advise customers on Singapore's pre-entry requirements and how to book their Covid-19 swab test with this one-stop portal.

Inbound Travel Insurance for Covid-19

Find out more about insurance policies that cover Covid-19-related medical expenses for your customers' peace of mind when they visit Singapore.

Flight Schedules

Click here to download and launch the iChangi App on your mobile device, to check the scheduled arrival and departure flights at Changi Airport.

Special Assistance

Request for special assistance at Changi Airport for customers with reduced mobility or who are travelling with young children, to make their journeys extra comfortable.

Changi Recommends

Direct customers who wish to purchase travel essentials such as travel insurance, wifi routers, SIM cards and more.

Arrival Guide

Learn about Singapore's immigration and customs procedures, dutiable and prohibited items, baggage services and getting to the city.

Transit Guide

Learn about things to do whilst connecting through Changi Airport and more.

Departure Guide

Learn about check-in procedures, GST refunds, security screening and more.

Shopping and F&B Options Currently Operating

A directory of shops at Changi Airport that are currently open during the Covid-19 pandemic .

iShopChangi

Changi Airport's tax and duty-free e-commerce platform. Customers can earn Changi Rewards points when they shop.

Changi Shopping Concierge

Changi Airport's complimentary personal shopping service that provides customers a bespoke experience. Customers may also chat with the Shopping Concierge for exclusive luxury brands.

Changi Rewards

Changi Airport's travel and retail loyalty programme. Customers can join for free to enjoy exclusive privileges such as year-long GST savings, free parking and Sure-Win games.

Jewel Attractions

Learn about Jewel Changi Airport's iconic sights and attractions.

Purchase Jewel Attraction Tickets

Purchase tickets to the Canopy Park, its play attractions, gardens and walking trails, and the Changi Experience Studio. Bulk purchase options are also available.

Book Jewel Event Spaces

Learn and enquire about Jewel's range of event and meeting spaces, which can host corporate events like gala dinners, conferences, and consumer events such as brand launches, cosy celebrations, and more.

Changi Airport Attractions

Learn about all there is to see and do at Changi, from beautiful gardens, to entertainment corners, art collections and more.

Changi Airport Connector

One of Changi's newest attractions. Learn how visitors can cycle or jog between Changi Airport and East Coast Park via a 3.5km path, and take pictures of dinosaur exhibits along the way.

Changi Precinct

Curate a trip for your customers to the eastern part of Singapore surrounding Changi Airport, and give them a taste of local life and Singapore's hidden gems.

Calendar of Events at Changi

The latest events and seasonal displays at Changi Airport.

Calendar of Events in Singapore

The latest events and festivals in sunny Singapore.

Changi Rewards Travel

Changi Airport's travel loyalty programme rewards members with more than 80 travel privileges and services. Customers can join for free and add flights to earn privileges, or subscribe for convenient and instant access.

Changi Transit Privileges

Guide customers on collecting their Changi Transit Vouchers, and making the most of it when they visit Changi.

Changi Lounge

Located within Jewel, the Changi Lounge is a versatile space that offers a tranquil environment and seamless transfer experience for fly-cruise and ferry passengers with services such as baggage check-in and more.

Shuttle Service to / from Tanah Merah Ferry Terminal

Learn more about the non-stop shuttle bus service between Changi Airport and Tanah Merah Ferry Terminal, the gateway to the nearby Indonesian islands of Batam and Bintan.