Webinars

Join our interactive sessions and know what's happening at Changi Airport and Singapore.

Experience Changi and Singapore

  1. Discover Singapore's Island Getaway: Sentosa, The State of Fun

    Discover Singapore's Island Getaway: Sentosa, The State of Fun

    We are privileged to have Sentosa as our guest speaker in October's edition of our webinar series. Sentosa is Singapore's premier leisure and lifestyle destination with multi-faceted appeal catering to both leisure and business visitors.

     Through this session, look forward to gaining a deeper understanding about what your customers can be delighted with at Sentosa with:

    • An exciting array of themed attractions like lush rainforests, golden sandy beaches, and world-renowned championship golf courses
    • Experiential offerings such as resort accommodations, award-winning spa retreats, exclusive waterfront residences and a deep-water yachting marina that will leave you in awe
    • Sneak peeks into Sentosa’s exciting new developments as part of their 10-year transformation journey

    Plus, we are also giving away exclusive Sentosa Merchandise Pack to quiz winners!

    Register Now
  2. Understanding Consumers’ Travel Sentiments in the Covid-19 World

    Understanding Consumers’ Travel Sentiments in the Covid-19 World

    Join us for this month's webinar where we delve into travellers' travel sentiments after 1.5 years of living with Covid-19. Gain insights from Changi Airport’s Air Hub Strategy team as they share the latest results of Air Travel Sentiment Survey conducted with more than 3,000 respondents from 18 Changi Airport’s key source countries (including Australia, India, Philippines, Malaysia).

     Through this session, you will gain a better understanding towards the sentiments, expectations and preferences of consumers regarding travel, and how you can tailor your itineraries to meet the needs of your customers. Topics include:

    • Respondents’ intention to travel for leisure and business
    • Expectations towards Covid-19 preventive measures and vaccination
    • Their next international travel when borders reopen
    • Travel to Singapore

    Plus, we are also giving away exclusive Singapore-themed memorabilia produced by Changi Airport during the session!


    Watch our webinar recording here.
    Download our presentation slides here.

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  3. Uncover Unique Experiences in Singapore

    Uncover Unique Experiences in Singapore

    Our guest speakers from Siam Express and The Traveller DMC will share about the unique but lesser known experiences that your customers can enjoy when they are next in Singapore.

     Learn about:

    • Health and wellness tours - learn about health knowledge in Asian traditional cultures, featuring a Qigong workshop and a visit to heritage tea house that hosted Queen Elizabeth II
    • Our local brewery scene - explore one of the few local brewery houses in Singapore
    • Dignity Kitchen - Asia's first community food court managed by people with disabilities. Cook, bake and eat along!
    • Singapore's Hainanese heritage - come listen to incredible stories of the Hainanese and learn the secrets behind their famous Chicken Rice

    Plus, we are also giving away S$10 electronic gift vouchers during the session!


    Watch our webinar recording here.
    Download our presentation slides here.

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  4. Transforming Changi Airport’s Retail to Serve Our Customers Better

    Transforming Changi Airport’s Retail to Serve Our Customers Better

    Join us for this webinar to learn about Changi Airport's myriad of retail offerings and how your customers can shop safely at Changi Airport, whilst still enjoying a world-class retail experience.

     In this session, you will:

    • Gain insights on Changi Airport retail, including our e-commerce platform, ishopchangi.com, and airport loyalty programme, Changi Rewards.
    • Learn how Changi Airport retail has transformed with Covid-19, to stay relevant to our customers.
    • Get the latest downloads on how your customers can continue to shop with Changi Airport today.

    Plus, we are also giving away S$10 electronic gift vouchers during the session!


    Watch our webinar recording here.
    Download our presentation slides here.

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  5. Behind The Scenes at Changi Airport: Delivering First Class Experiences Through Design and Nature

    Behind The Scenes at Changi Airport: Delivering First Class Experiences Through Design and Nature

    Join us for this 1-hour webinar to go behind the scenes with our Design Management and Horticulture teams to find out how they dream up ideas and put the finishing touches to perfect the experience for passengers and visitors to Changi Airport.

    Hear from the experts themselves and impress your customers with background to the architectural / interior design and horticulture aspects of our recent attractions - Hub & Spoke and Changi Jurassic Mile!

     In this session:

    • Learn about Hub & Spoke and the process of bringing it to life
    • Discover how our horticulturists transform Changi Jurassic Mile and the airport terminals into Instagram-worthy nature wonderlands (Psst… we will share Changi's best kept secret!)

    We are also giving away S$10 electronic gift vouchers to 3 quiz winners!


    Watch our webinar recording here.
    Download our presentation slides here.


    Hub & Spoke is Changi Airport's unique space where visitors rest, refresh and rejuvenate in a park-like setting. Changi Jurassic Mile is the largest permanent outdoor display of life-sized dinosaurs at Changi.

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  6. Webinar 4: Modernity & Tradition: An Exclusive City & Peranakan Virtual Tour

    Webinar 4: Modernity & Tradition: An Exclusive City & Peranakan Virtual Tour

    With virtual travel, you can now discover new locations and attractions in the comfort of your own home. In partnership with Royal Wings Travel, we've put together an exclusive 1.5 hour LIVE virtual experience for Changi Travel Circle Members, with the following highlights: 

    • Tour of the iconic Gardens by the Bay
    • Tour of the Katong precinct, Peranakan House and Kim Choo via a mystery vehicle! 
    • Be introduced to our tour guide's favourite local cuisine at Kim's Place Seafood 

    Stand a chance to win a unique Peranakan face mask, and up to S$40 worth of electronic gift vouchers when you participate in our quizzes.

    This is a Members-only event, join Changi Travel Circle now and register for the webinar to secure a place. 


    Download our presentation slides here.

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  7. Webinar 3: Explore the Changi Precinct & Discover Singapore Virtual Tour Products

    Webinar 3: Explore the Changi Precinct & Discover Singapore Virtual Tour Products

    Join us for this 1-hour webinar to learn about Singapore’s Changi Precinct and virtual tour products!

    o Find out how to enjoy a myriad of experiences in Changi Precinct, an up-and-coming precinct in the east of Singapore with history, nature and wellness all rolled into one.

    o Hear our Partners, Tribe Tours and Everyday Tour Company, share about their innovative virtual tour products featuring Singapore.

    We are giving away S$20 electronic gift vouchers to 3 quiz winners at the Webinar. If you're a Changi Travel Circle Member, you'll also earn 150 Circle Points!


    Watch our webinar recording here.
    Download our presentation slides here.

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  8. Webinar 2: Discover a Wondrous World at Jewel Changi Airport

    Webinar 2: Discover a Wondrous World at Jewel Changi Airport

    Join us for this 1-hour webinar, where we invite representatives of Jewel Changi Airport to share about Jewel, one of Singapore’s latest multi-dimensional tourist destinations!

    Find out how to enjoy an enriching experience in Jewel through our sharing on:

    • Jewel’s attractions, gardens, aviation facilities, unique shopping and dining concepts;
    • Asia’s first-ever YOTELAIR property situated in Jewel;
    • MICE and event venues in Jewel; and
    • Exciting programme offerings in Jewel and Changi Airport.

    Stand a chance to win exclusive prizes when you attend this Webinar. If you're a Changi Travel Circle Member, you'll also earn 150 Circle Points!

    Watch our webinar recording here.
    Download our presentation slides here.

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  9. Session 2 (3pm): Introduction to Changi Travel Circle & Latest Happenings at Changi Airport

    Session 2 (3pm): Introduction to Changi Travel Circle & Latest Happenings at Changi Airport

    Welcome to the launch of Changi Travel Circle!

    In this 1 hour webinar, we will cover:

    • Introduction to Changi Travel Circle, and tips and tricks navigating around the platform
    • 2020 in review: how COVID-19 has affected Changi Airport, how Changi Airport has responded and things to know should you be helping to plan a trip to Singapore amidst the current environment
    • CAG Social Media channels, updates and how you can earn points with this on Changi Travel Circle


    Watch our webinar recording here.
    Download our presentation slides here.

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  10. Session 1 (10am): Introduction to Changi Travel Circle & Latest Happenings at Changi Airport

    Welcome to the launch of Changi Travel Circle!

    In this 1 hour webinar, we will cover:

    • Introduction to Changi Travel Circle, and tips and tricks navigating around the platform
    • 2020 in review: how COVID-19 has affected Changi Airport, how Changi Airport has responded and things to know should you be helping to plan a trip to Singapore amidst the current environment
    • CAG Social Media channels, updates and how you can earn points with this on Changi Travel Circle


    Watch our webinar recording here.
    Download our presentation slides here.

    View Archive